Tuesday, January 28, 2014

updated computer policy at HQ

From Melody--
Greetings! The Management Team has discussed the fact that there are times now when many computers are available and persons who would like more time don’t have that option.

Beginning today the two hour time limit for computer use at Headquarters has been removed. This change brings all locations under the same guidelines for computer use.

The patron’s first session consists of 60 minutes. When that time is close to being exhausted, the patron is given the option to extend their time in increments of 15 minutes.

This allows others who want to use computers to make reservations without having significant wait times, as any computer that had been used by one person more than an hour would be available in fifteen minutes or less.

In order for this to work, patrons should extend the time themselves; staff should not extend time for them. The exceptions would be a class or a job application that the patron needed more than an additional fifteen minutes to complete.

Thanks for your help in educating our patrons about this change by letting them know that they can extend their time on their own and that we have removed the two hour time limit for computer use. And thanks to Edward for working with IT to accomplish this.

Thanks, everyone. Melody

No comments:

Post a Comment

Print Friendly