Wednesday, May 8, 2013

handling challenging situations



Ever feel like this?  Check out this free webinar called "Handling Challenging Situations: Part 1" next Tuesday, May 14th @ 3 pm.  You'll learn how to set limits with "problem patrons", how to articulate the importance of self-care following a difficult interaction, and more.  Click here to register for the live webinar, or here after May 14th to view the recording of the webinar.  Part 2 of this series will be offered on Tuesday, May 21st @ 3 pm.

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