Wednesday, May 21, 2014

library elf discontinued

RPL began using Library Elf at a time when many of the features Elf provided were unavailable to us. As the software we use for our Library Services became more advanced, these features were added and we felt it was unnecessary to continue purchasing a premium subscription for Library Elf.

As customers indicate that they received a notice from Library Elf, please enter their email into TLC and make them aware of the following: 

Email notifications are quick and easy using TLC.  Customers provide us with their email account and the system automatically generates notices on upcoming due dates, past due and arrived holds.

Parents and spouses may share pin numbers or email accounts to enable one or the other to monitor due dates, late fees, or arrived holds.

Using our catalog's home page, customers enter their library card and pin number to create lists, check holds, cancel pending holds and generally monitor their account activity.

Information for our customers will be distributed tomorrow and in the newsletters.  Thank you for helping get the word out!

-Marian

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