toby says...

straight from the tap 12/31/12

The following is a list of upcoming programs and closures at RPL:

12/31 | 5:00 pm, CLOSED for New Years@ all branches; will reopen 01/02
01/10 | 3:00 pm, Elder Law Workshop @ HQ
01/10 | 7:00 pm, Clay Lunsford & Wayne Henderson Concert @ HQ
01/15 | 4:30 pm, Ringling Bros. Clown Performs @ South
01/15 | 7:00 pm, Ringling Bros. Clown Performs @ HQ
01/17 | 3:00 pm, How to Pay for Nursing Care Workshop @ HQ
01/21 | CLOSED for MLK Day @ all branches
01/22 | 5:30 pm, Teen Game Night @ South
01/24 | 3:00 pm, Veteran Benefits Workshop @ HQ
01/28 | 5:30 pm, Teen Game Night @ East
01/29 | 5:30 pm, Teen Game Night @ HQ
01/29 | 6:30 pm, Book Bites Book Club @ South

Please help us spread the word!

where did all my programs go?

Some of you may have noticed that when you log in to your Citrix machine, all of your icons are not automatically appearing.  You actually have to log in a second time in the Citrix plug-in window (pictured below).

If you don't enter your log in info right away, the Citrix plug-in window will disappear.  Not to worry!  If that happens, simply right-click on the Citrix icon in the bottom-right corner of the screen.

Select "Log On" from the menu and enter your username and password when prompted.

All the program icons should now appear.  Notice that the gray Citrix icon is blue.

memorial for tara's mom

From Pam--

If you would like to help out Tara and her family please contact me. 

Patricia "Pat" Walls Greene passed away Wednesday, December 26, 2012 at Rowan Regional Medical Center.  Those left to cherish her memories are daughters, Tammy (Gregg) McLeod of Concord, Tweena (Ashley) Myers of Spencer, Tara Greene of Salisbury and Toni Greene of Salisbury; brothers, Eugene (Carol) Walls of Salisbury, Johnny (Donna) Walls of Statesville, Donnie Walls of Salisbury and Mike (Linda) Walls of Salisbury; grandchildren Chandler and Shelby Myers. 

In lieu of flowers, donations may be made to: Lyerly Funeral Home, PO BOX 279, Salisbury, NC 28145, to help with funeral expenses.

opening attachments in Webmail

It looks like a recent Windows Security Update has created extra security, which causes problems when trying to open attachments in your e-mail.  Here is the best way to allow attachments to save in the proper format with Web Outlook.  This is a one time setting change according to Thomas R:

In your internet browser, get to your Webmail login page.   In the top, righthand corner of the screen, click on Tools > Internet Options > Security.  Click "Trusted Sites" and then on the "Sites" button (circled in red above).

The Webmail sign in address should appear.  Click "Add" to add this site to the list of trusted sites. 

toby says...

gift for stamey

Don't forget we're taking up a collection to get Stamey a gift card in honor of his retirement.  Please give your donations to Lynn by Friday, Dec. 21st.  Thanks so much!

travel reimbursement

From Pam--

Please note the change in reimbursement rates for travel beginning January 1^st.  If you have your personal travel formed saved on your computer please make the cost change in January from 55.5 cent per mile to 56.5 per mile.

straight from the tap 12-17-12

The following is a list of upcoming programs and closures at RPL:

12/18 | 6:30 pm, Book Bites Book Club @ South
12/24 | CLOSED @ all branches; will reopen 12/27
12/31 | 5:00 pm, CLOSED @ all branches; will reopen 01/02

Please help us spread the word!

straight from the tap 12-10-12

The following is a list of upcoming programs and closures at RPL:

12/10 | 7:00 pm, You've Taken a Photo-Computer Class @ South
12/11 | 1:00 pm, You've Taken a Photo-Computer Class @ East
12/13 | 11:00 am, You've Taken a Photo-Computer Class @ HQ
12/18 | 6:30 pm, Book Bites Book Club @ South
12/24 | CLOSED @ all branches; will reopen 12/27
12/31 | 5:00 pm, CLOSED @ all branches; will reopen 01/02

Please help us spread the word!

blue points update

A few more details about Blue Points (I promise I do not get a commission if you sign up)-- 

You use your insurance card subscriber number (YPPW**********) to sign in for the first time.  This will give you access to a list of your benefits, claims, and prescriptions (with interactive links to drug info).  This is also where you log your exercise and healthy eating for Blue Points, which may be redeemed for gift cards (1000 points = $10) and merchandise (they even have a John Deere tractor).  If that's not incentive enough, you can even donate your points to charity.  Here's a bit more about the charitable donation:
This 100% tax-deductible gift can be used for your gift giving or you may wish to redeem it yourself for the charity you pick. Either way, a worthwhile cause will benefit from your donation.

Please let me (April) know if you have any questions about how the program works.  My dad's company just got rid of Blue Points due to lack of participation--let's make sure the same doesn't happen here!

receipt printer troubleshooting guide

***Please note that these instructions have been revised to accommodate the new receipt layout.***

WHEN THE RECEIPT PRINTER WON’T PRINT...

1. Log out of TLC Circulation.

2. Go to the “Start” menu and click on “Settings” and then “Printers and Faxes”.  Make sure that the EPSON receipt printer is listed, hover over it with your mouse, and check to make sure its status is “ready”.  DO NOT set this as default printer or make any changes; just make sure that it’s showing up as one of your available printers.

3. Log in to TLC Circulation again.

4. Click on “Printers” under the “Setup” menu (bottom left corner of window).

5. Under “Installed Printer”, click the down-arrow and choose the EPSON receipt printer from the list (it’s usually toward the bottom).

6. Click check boxes next to each of the Margin settings, and check “Has Automatic Cutter” also.  Click the “Save” button.

7. Under the “Setup” menu, click on “Slips”.

8. Select the drop-down arrow and choose each type of slips you might need to print (Arrived Request, Checkout, Messages, Routing, etc.)

9. You will need to select the EPSON receipt printer under the “Print To” drop-down menu for each type of slip.  Make sure the “Print at This Workstation” box is checked.

10. Click “Save” and test it out by printing a message or checking out a test book to yourself. 

 

straight from the tap 12-03-12

The following is a list of upcoming programs at RPL:

12/04 | 6:30 pm, Excerpts from The Nutcracker @ HQ
12/06 | 7:00 pm, Matthew Weaver Concert @ HQ; CD signing 5-7 pm
12/07 | CLOSED for staff training @ all branches
12/10 | 7:00 pm, You've Taken a Photo-Computer Class @ East

Please help us spread the word!